Frequently Asked Questions (FAQs)
Q1. Are your gemstones natural?
Yes, all gemstones sold on AcharyaGems.com are 100% natural and unused.
Q2. Do you provide certification?
Yes, every gemstone comes with an independent laboratory certificate.
Q3. Can I return the gemstone if I don’t like it?
Yes, we offer a 5-day return policy, subject to our return conditions.
Q4. Are treatments mentioned clearly?
Absolutely. Any treatment (if applicable) is clearly mentioned on the product page and certificate.
Q5. Do you offer international shipping?
Yes, we ship internationally. Delivery timelines may vary by destination.
Q6. Is unboxing video necessary?
Yes, an unboxing video is mandatory for return, refund, or damage claims.
Q7. Can gemstones guarantee results?
Gemstones are based on traditional beliefs. Results may vary from person to person.
If you have additional questions, feel free to contact our support team.