Packaging & Quality Assurance
Your gemstone is valuable, and we treat it with utmost care.
Secure Packaging
• Tamper-proof packaging
• Protective gemstone box
• Moisture-safe packing
• Discreet outer packaging for privacy
Quality Check Before Dispatch
Every order undergoes:
• Physical inspection
• Certification matching
• Final approval before shipping
Unboxing Video Requirement
To ensure transparency and fair resolution:
• Unboxing video is mandatory for any return or damage claim
• Video must be continuous and clearly show the package opening
This process protects both the customer and our business.
We ensure your gemstone reaches you in perfect condition, safely and securely.